Browsing the "customer service" Tag

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OPOWER's Innovative Approach Uses Behavioral Science to Save Energy

This series is made possible by energy-efficiency specialists WellHome and their Home Weatherization Giveaway Sweepstakes. Take a quick visual quiz of your home’s energy use to see your potential yearly savings. Hurry! For your shot at a grand prize of $2500 in energy efficiency upgrades, enter by March 20! OPOWER is an industry leader in […]

March 14th

Social Media and Customer Service for Green Businesses

Last week I had the chance to hear Pete Blackshaw talk about his book “Satisfied Customers Tell Three Friends. Angry Customers Tell 3,000”. His message is particularly important for eco-entrepreneurs, so I’m summarizing some of his talk for you green business entrepreneurs. Green businesses are particularly well-suited for consumer advocacy. Customers who shop from your […]

August 21st